DDC Outsourcing Solutions set for further growth

Posted on 17, Feb | Posted by Nick

Midlands outsourcing business set for further growth

East Midlands-based DDC Outsourcing Solutions is expecting to grow its business strongly in 2012 after the company reported a healthy set of results in the 2011 calendar year. (more…)

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Outsourced telephone fundraising campaigns

Posted on 1, Feb | Posted by admin

For many individuals, the fundamental goal of charitable giving is to see their donations bearing fruit. DDC OS Senior Client Relationship ManagerTracie Webster explains how telephone fundraising has the power to take new and potential donors on a journey right to that point. (more…)

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Charities are taking up the challenge

Posted on 1, Feb | Posted by admin

The recent past has seen civil society organisations top the news agenda and the government reinforcing its Big Society message, as it seeks to push public service delivery further into the hands of the third sector. (more…)

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Reflections on outsourcing – MIND

Posted on 1, Feb | Posted by admin

Rodger Ncube, Supporter Services Officer at mental health charity MIND reveals his experience of using business process outsourcing…

Interested in how outsourcing could help your organisation? why not contact us for a free consultation… (more…)

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Coping with merger traffic – a BPO case study

Posted on 1, Feb | Posted by admin

When Age Concern England and Help the Aged merged to form Age UK, they required rapid response handling for mail generated by marketing campaigns. DDC OS has been working with Age UK ever since. (more…)

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Remaining half of public sector will outsource by end of 2012

Posted on 1, Feb | Posted by admin

48% of public bodies not already engaged in some form of outsourcing are considering doing so over the next 12 months, according to new research.

A poll of 50 public sector managers carried out by DDC Outsourcing Solutions demonstrates an appetite for business process outsourcing (BPO) by local and central government, national health, emergency services and education authorities, with a reduction in overheads and improvement in quality at the tops of agendas everywhere. (more…)

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Potential VAT benefit for charities using outsourcing

Posted on 1, Feb | Posted by admin

Lobbying on behalf of the third sector appears to be having an effect, after Chancellor of the Exchequer George Osborne announced plans for VAT changes in his autumn statement. The move could allow charities to benefit from VAT exemptions when purchasing shared services, including back office outsourcing, according to reports. (more…)

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New survey highlights growing demand for outsourcing.

Posted on 3, Jan | Posted by admin

As the new regime under the Legal Services Act draws near, the manner in which law firms execute their business looks set to change forever. While management teams consider the makeup of their business models with a view to making significant costs savings, the outsourcing industry is gearing up to meet an anticipated rise in demand.

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Trio to boost charity lottery with new initiative.

Posted on 2, Jan | Posted by admin

Lotteries and raffles are a main way that charities generate income. They are easy to organise and with a little imagination can put much needed funds in the bank for charities. However, the popular model of doorstep sales or the village fete tombola are declining in popularity, and now three companies are challenging it with a new initiative designed to reach more people than ever.

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